@import url("https://fonts.googleapis.com/css2?family=DM+Serif+Display&family=DM+Serif+Text:ital@0;1&family=DM+Sans:wght@300;400;500;600&family=DM+Mono:wght@400&display=swap");*,:after,:before{box-sizing:border-box}body,html{height:100%;background:var(--bg-page);color:var(--text-primary);font-size:var(--text-base);line-height:var(--leading-normal)}body,button,html,input,select,textarea{font-family:var(--font-ui)}.tiptap ul{list-style-type:disc}.tiptap ol{list-style-type:decimal}.tiptap p{margin:0 0 .75rem}.tiptap p:last-child{margin-bottom:0}.tiptap ol,.tiptap ul{padding-left:1.5rem;margin:0 0 .75rem}.tiptap li{margin:.15rem 0}.tiptap li p{margin:0}.tiptap a{color:var(--text-link);text-decoration:underline}.prose ul{list-style-type:disc}.prose ol,.prose ul{padding-left:1.5rem;margin:.4rem 0}.prose ol{list-style-type:decimal}.prose li,.prose p{margin:.2rem 0}@keyframes spin{to{transform:rotate(1turn)}}.loop-spinner{width:16px;height:16px;border-radius:50%;border:2px solid var(--spinner-track);border-top-color:var(--spinner-fill);animation:spin .7s linear infinite;display:inline-block;flex-shrink:0}:root{--tabbar-height:56px}.app-shell{background:var(--bg-page)}.app-shell,.app-sidebar{display:flex;height:100vh;height:100dvh}.app-sidebar{width:var(--sidebar-width);background:var(--bg-sidebar);flex-direction:column;flex-shrink:0;position:fixed;left:0;top:0;z-index:50}.app-main{margin-left:var(--sidebar-width);flex:1 1;min-width:0;overflow:auto;display:flex;flex-direction:column}.app-tabbar{display:none}@media (max-width:767px){.app-sidebar{display:none}.app-main{margin-left:0}.app-shell.has-tabs .app-main{padding-bottom:calc(var(--tabbar-height) + env(safe-area-inset-bottom, 0px))}.app-tabbar{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:50;padding-bottom:env(safe-area-inset-bottom,0);background:var(--bg-surface);border-top:1px solid var(--border-light)}.app-tabbar a{flex:1 1;min-height:var(--tabbar-height);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;font-size:var(--text-xs);font-weight:var(--weight-medium);color:var(--text-faint);text-decoration:none}.app-tabbar a[aria-current=page]{color:var(--color-green-800);font-weight:var(--weight-semibold)}.app-tabbar a:focus-visible{outline:2px solid var(--border-focus);outline-offset:-4px}.mobile-hide{display:none!important}}@media (min-width:768px){.mobile-only{display:none!important}}.inbox-row{display:flex;align-items:center;gap:14px;padding:13px 24px}.inbox-row-main{flex:1 1;min-width:0}.inbox-row-actions{display:flex;gap:5px;flex-shrink:0}@media (hover:none) and (max-width:767px){.inbox-row-actions{display:none}}.ticket-grid{flex:1 1;display:grid;grid-template-columns:1fr 1fr;overflow:hidden}.ticket-col{padding:20px 22px;overflow-y:auto}.ticket-col-left{border-right:1px solid var(--border-light)}.kb-split{flex:1 1;display:flex;overflow:hidden}.kb-list{width:45%;overflow-y:auto;border-right:1px solid var(--border-light)}.kb-detail{flex:1 1;overflow-y:auto;padding:20px 22px}@media (max-width:767px){.inbox-row{flex-wrap:wrap;gap:6px 10px;padding:12px 16px}.inbox-row-main{flex-basis:100%}.ticket-grid{flex:none;grid-template-columns:minmax(0,1fr);overflow:visible}.ticket-col{overflow:visible;padding:16px}.ticket-col-left{border-right:0;border-bottom:1px solid var(--border-light)}.kb-split{flex:none;flex-direction:column;overflow:visible}.kb-list{width:auto;max-height:50vh;border-right:0;border-bottom:1px solid var(--border-light)}.kb-detail{overflow:visible;padding:16px}}.ny-draft{font-size:var(--text-md);line-height:var(--leading-normal);color:var(--text-primary);overflow-wrap:anywhere}.ny-draft p{margin:0 0 .75rem}.ny-draft p:last-child{margin-bottom:0}.ny-draft ul{list-style-type:disc}.ny-draft ol,.ny-draft ul{padding-left:1.4rem;margin:0 0 .75rem}.ny-draft ol{list-style-type:decimal}.ny-draft a{color:var(--text-link);text-decoration:underline}